Terms of Service

Infy Care

Terms & Conditions for MedAIM Hospital


Registration:

Patients must register using the "MedAIM" mobile app or the official website ("https://medaim.org"). Upon confirmation, the hospital will approve the appointment for the Out-Patient Department (OPD).


Payment for OPD:

Patients may be required to pay the OPD fee at the reception counter before proceeding for further checkups.


Existing Patient Registration:

Already registered patients need not renew their registration. They can use their existing credentials to log in and book appointments.


IPD Registration:

For In-Patient Department (IPD) services, patients can register through the emergency or casualty department or from the OPD if admission is required.


Appointment Approval:

The approval of appointments for OPD services is at the discretion of the hospital. Patients will be notified once their appointment is confirmed.


Cancellation and Rescheduling:

Patients can cancel or reschedule their appointments through the "MedAIM" app or website. Appointments can be rescheduled based on availability.


Medical Records:

Patient medical records will be maintained securely and confidentially by MedAIM Hospital. Patients can request access to their records in compliance with applicable laws and regulations.


Compliance and Conduct:

Patients are expected to comply with the hospital's rules and regulations. Any disruptive or inappropriate behavior may result in denial of services.


Payment for Services:

Patients are responsible for the payment of services availed at MedAIM Hospital. Payment methods accepted will be as per the hospital's policy.


Changes to Terms & Conditions:

MedAIM Hospital reserves the right to update or modify these Terms & Conditions at any time without prior notice. Users are encouraged to review this document periodically for any changes.


By using MedAIM Hospital's services, patients agree to abide by these Terms & Conditions. If there are any questions or concerns, please contact us at "support[a]medaim.org".